1. Money-Back Guarantee: It is our goal to make sure you are 100% satisfied with the magazine subscriptions you purchase from ValueMags.com. If you are not completely satisfied or if you change your mind, simply cancel within 45 days of placing your order and you will receive a full refund.
If you receive a rebate, loyalty points, or a virtual currency benefit when placing your order and you subsequently cancel, you will receive a refund for half of the total amount paid.
2. Best Price Guarantee: ValueMags will match or beat any publisher authorized price offered from any magazine agency. Simply send us a link to the price, a copy of an advertisement, or some proof and we'll give you the best price! We will not refund the difference in purchase price after a purchase has been made.
3. Prompt Customer Service: We promise to answer any customer service requests within 48 to 72 hours.
For questions, comments and price challenges, please contact our Customer Support team by submitting a request here.
4. Credit for Inactive Titles: From time to time, magazines cease publication or are no longer offered at ValueMags.com. When this happens the publisher will provide credit for all issues not served or issue a substitute subscription.
5. No Auto-Renewals: ValueMags will never automatically renew your magazine subscription. ValueMags will simply send you an email and give you the option to renew your magazine subscription. No pressure, and No tricks!